Introduction to Business Analysis (Group 4)

Ø   Human Resource Manuals A human resource manual is a document that demonstrates an organization’s guidelines regarding employee management and the relationship between managers and employees. HR manuals either takes a form of an employee handbook or an internal document used by management. The HR manuals main intention is to designate workplace practices, which includes hiring and termination procedures and other appropriate information. These guides must be thorough and accurate because these are essential for communicating an organization’s workplace policy and are often referenced in legal proceedings. Ø   HR Manuals mainly designed to: 1. Include non- discriminatory hiring practices 2. Create partnerships with local training providers. 3. Create appraisal systems Ø   Job Descriptions A job description contains the following information: ·          Job Title ·          Location ·          Job Summary ·          Duties ·          Machine, tool, and other e

Basically, a company like The North West Company, because they are spreading the company around the Americas, they can face a resistance adopting a quality program. For example, nowadays they are implementing some stores in Central America. We know that every single change produces resistance and sometimes sabotage. Some reasons for that are because in Central America other different languages are used but English. Another reason for that is people don't want to travel overseas. One more reason is that logistics in Central America are harder than in North America. In order to avoid this situation basically the company should practice active listening to make people feel a safe environment in the company. After that, the management team is able to clearly show the benefits of spreading the company around the world. The company will increase their profits, consequently it means long life to the company. For those who will need to travel compensations are going to

These are some of the business approaches which are identified for the work of a business analyst Plan Business Analysis Approach  This approach is to decide on an effective method to perform business analytical tasks. A        business analyst can identify many steps for business analysis which can change during the whole process. The business analysis approach should include the following: Manage risks - The quality of a task which a business analyst performs can drastically decrease if the risks involved are not managed appropriately. So, the business analyst should take care of all the risks during performing the tasks.  Align Goals Coordinate tasks Leverage successes Plan Stakeholder Engagement   The goal of the Plan Stakeholder Engagement is to plan a technique to build a strong relationship with the stakeholders and to maintain this working relationship with them. The analysis of this approach will find all the stakeholders and analyze their usual traits. The

Underlying Competencies  BABOK created 6 groups of competencies that a Business Analyst is expected to possess. Each competency group has sub-competencies a)  Analytical Thinking & Problem Solving: Creative Thinking Decision Making Learning Problem Solving Systems Thinking b)  Behavioral Characteristics: Ethics Personal Organization Trustworthiness c)  Business Knowledge: Business Principles & Practices Industry Knowledge Organizational Knowledge Solution Knowledge d)  Communication Skills: Oral Communication Teaching Written Communication e)  Interaction Skills: Facilitation & Negotiation Leadership & Influencing Teamwork f)  Software Applications: General Purpose Applications Specialized Applications

The  Business Analyst Core Concept Model  has six Core Concepts, related through a dynamic conceptual system. All the concepts are equally necessary; there is not a main concept, and they are all defined by the other Core Concepts. Because of this, no one Core Concept can be fully understood until all six are understood. Change -  transformation  of an organization. Need - a problem, an  oportunity  or  a constraint. Stakeholder - a group of people to bring change or solution for the organization. Value - the value of something for the stakeholder. Solution - a way to satisfy a need. Context - the part of the environment that encompasses the change.  

Senior Business Analyst contd. Educational requirements: Post-secondary degree or diploma in the field of  Business Analysis  Information Management Systems   Or related discipline Strong knowledge of software design, development and database fundamentals with a basic understanding of model-driven architecture Strong computer skills, specifically Windows-based applications, and practical knowledge with business and technical requirements analysis Reports to : Manager, Business Architecture Responsibilities •Manage priorities and escalate conflicts as needed to meet deadlines. •Meet with business stakeholders to analyze current processes, consider future requirements and gaps which exist between current system capabilities and those requirements. •Assist all business units and corporate departments in identifying and developing business processes and requirements Skills Strong interpersonal skills Demonstrated analytical, problem-solving an

Introduction to Business Analysis (Group 4 - Chapter 1)  Business analyst is a person that analyze a company or an organization and documents its processes, systems or business.  The Business Analyst is an agent of change. Is a disciplined approach for introducing and managing change to organizations, whether they are for-profit businesses, governments, or non-profits.