Underlying Competencies - Chapter 9 (Group 4)

Underlying Competencies

BABOK created 6 groups of competencies that a Business Analyst is expected to possess. Each competency group has sub-competencies

a) Analytical Thinking & Problem Solving:

Creative Thinking
Decision Making
Learning
Problem Solving
Systems Thinking

b) Behavioral Characteristics:

Ethics
Personal Organization
Trustworthiness

c) Business Knowledge:

Business Principles & Practices
Industry Knowledge
Organizational Knowledge
Solution Knowledge

d) Communication Skills:

Oral Communication
Teaching
Written Communication

e) Interaction Skills:

Facilitation & Negotiation
Leadership & Influencing
Teamwork

f) Software Applications:

General Purpose Applications
Specialized Applications

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The Brown Cow Model

This model of work has four views of work which are What, Now, How and Future. The two horizontal and the vertical axes separate What from How, and Now from the Future. The Brown Cow Model illustrates four points of view that help to uncover the real business problem and identify useful innovations. The four quadrants which are - What-Now, What-Future, How-Now, and How-Future show the different viewpoints of work. Generally, it is not sufficient to have only two views of business - the "as is" and the "to be". To get a true light on the business problem and to ensure innovations, more views are necessary. Aziz

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Usability Requirements

Usability Requirements Ease of Use Requirements: This requirement deals with the aspect to make the product usable for the user. The product should have the following properties for the ease of use Efficiency of Use Ease of remembering Overall satisfaction Feedback Personalization and Internationizational Requirements: These requirements deal with the way the product can be changed or advanced related to the user's choices or preferences. The product could have the following personalized requirements: Language or spelling preferences Currency choices Personal Configuration options Learning Requirements: These consider how easy it is to learn to use the product or the service. These requirements may differ on the level of technology or any advancement involved in the product. Some services also require for the engineers or the user to train in a specific program to be able to efficiently use the service or the product. Understandability and Politeness Requiremen

Introduction to Business Analysis (Group 4)

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