Avoiding Ambiguity

In a business context, Ambiguity means doubtfulness of meaning, or uncertainty of intention, that makes a document capable of being understood in two or more senses. It is very necessary for any business to avoid any sort of misunderstandings that may occur due to such ambiguity. Ambiguity while writing requirements is can arise usually and it is very important to be avoided.

But before sorting ambiguity, it is essential to understand why or how ambiguity occurs in any business case. The first reason can be the English language. English is a very vast language and can have several meanings for the same word. Such homonyms can lead to many confusing situations if the meaning is misinterpreted by the stakeholder. It is normally suggested to read the requirement or the sentence situation out loud before presenting it to the stakeholders. And after this, communicating with the stakeholder if they are on the same page and understand the meaning we wish them to know, can be helpful to establish the meaning and avoid ambiguity. Presenting the terminology to the appropriate stakeholders for the requirement can further help to erase any doubts that may arise for the requirements.

Aziz

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